Refund Policy

Introduction

Thank you for choosing Rigvi.com. We strive to provide excellent services and support to our users. This Refund Policy outlines the terms and conditions under which refunds are issued for services purchased through our website.

1. General Refund Policy

1.1 Eligibility for Refunds

• Refunds are available for services purchased directly from Rigvi.com, subject to the terms outlined in this policy.
• Refund requests must be made within 30 days of the purchase date.

1.2 Non-Refundable Services

• Certain services, such as customized job listings, premium placement services, and other specialized services, are non-refundable. These will be clearly indicated as non-refundable at the time of purchase.

2. Requesting a Refund

2.1 How to Request a Refund

• To request a refund, please contact our customer support team at support@rigvi.com or call (123) 456-7890.
• Provide your order number, purchase details, and the reason for the refund request.

2.2 Processing Refunds

• Refund requests will be reviewed and processed within 7-10 business days.
• Approved refunds will be issued to the original payment method used for the purchase.

3. Refunds for Subscription Services

3.1 Subscription Cancellation

• Users may cancel their subscription services at any time.
• To cancel a subscription, log into your account and follow the cancellation instructions, or contact our customer support team.

3.2 Prorated Refunds

• If you cancel a subscription within the first 30 days of the initial purchase, you may be eligible for a prorated refund based on the unused portion of the subscription.
• Refunds for subscriptions beyond the initial 30 days will not be provided, but you will retain access to the service for the remainder of the subscription term.

4. Refunds for Job Listings

4.1 Single Job Listings

• If you are not satisfied with a single job listing purchased on Rigvi.com, you may request a refund within 30 days of the purchase date.
• Refunds for single job listings will be issued if the job listing has not been posted or published.

4.2 Bulk Job Listings

• Refunds for bulk job listing packages will be issued on a prorated basis for the unused portion of the package, provided that the refund request is made within 30 days of the purchase date.

5. Disputes and Chargebacks

5.1 Dispute Resolution

• If you have any disputes or concerns regarding charges, please contact our customer support team before initiating a chargeback with your payment provider.
• We will make every effort to resolve the issue promptly and to your satisfaction.

5.2 Chargebacks

• If you initiate a chargeback without first contacting our customer support team, we reserve the right to dispute the chargeback and take appropriate legal action.

6. Changes to This Refund Policy

Rigvi.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Refund Policy.

7. Contact Information

If you have any questions or need assistance regarding this Refund Policy, please contact us at:

Email: support@rigvi.com
Address: Rigvi.com, Chandigarh City, 160047
Phone: (91) 8847081060

By using Rigvi.com, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.